Miruna Mitranescu
Head of Content Marketing
Miruna has led content marketing departments, setting the strategy for content creation and distribution to drive business goals, for over 10 years.
Articles by Miruna
Customer HappinessVoicemail greetings: WOW your customers with their first phone call
June 16, 2015 · 4 Minutes
Customer SuccessDos and don’ts of a customer success pro @ Basecamp
June 10, 2015 · 2 Minutes
Customer SuccessDo’s and Don’ts of a Customer Success Pro: Jeff Vincent of Wistia
May 27, 2015 · 3 Minutes
Customer HappinessThink you don’t need phone support? Think again!
May 20, 2015 · 4 Minutes
Customer SuccessCommon Customer Success Beliefs that are Totally Wrong
May 5, 2015 · 3 Minutes
Customer SuccessDos and Donts of a Customer Success Pro with Greg Lefort of Azendoo
April 22, 2015 · 2 Minutes
Use CaseHow a phone number growth hack can make a startup look like a giant
April 17, 2015 · 1 Minute
Customer SuccessTop 25 bedside reads on Customer Success for entrepreneurs
April 2, 2015 · 6 Minutes
Customer Success7 questions to ask your customers while solving a phone support issue
February 23, 2015 · 5 Minutes
Customer HappinessPhone customer support: a female and male voice comparison
February 12, 2015 · 3 Minutes
Customer Success5 top techniques to optimize your time spent on the phone
January 21, 2015 · 5 Minutes
Customer SuccessCold Calling Tips and Tools: A Guide to Phone Sales Success
December 15, 2014 · 13 Minutes
Startup JourneyThe SaaS Guide to Leveraging The “Powered by” Tactic
October 16, 2014 · 6 Minutes
SalesHow to persuade customers over the phone with hypnosis tricks
October 7, 2014 · 4 Minutes
Startup Journey5 Mistakes Weve Made Selling a Tool Instead of a Solution
October 3, 2014 · 8 Minutes
Use CaseHow to reassure customers through innovative phone support
October 2, 2014 · 1 Minute
Customer HappinessWhat illusionists can teach us about the art of persuasion over the phone
September 24, 2014 · 3 Minutes
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