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IVR
7 Tips for a Human-Friendly IVR System

The future of customer service is certain. Brands will continue to shift away from labor-intensive measures and toward more self-help resources. But if the typical interactive voic...

Daniel WeissApril 27, 2018
5 Minutes
Customer Experience
Aircall Teams
Aircall Takes (Another) Top Prize At Salesforce Demo Jam

Aircall believes software is the only foundation for a modern phone system. But, there is one type of hardware we’re becoming quite fond of: Following our November victory at Frenc...

Greg SmoragiewiczFebruary 16, 2018
1 Minutes
Product Update

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