Call Commenting & Assignment
Keep helpful information attached to calls as they travel across your team.
Assign calls with context
Increase productivity
Aircall automatically syncs the notes and comments you make during calls to your CRM or Helpdesk — keeping that information accessible to the whole team.
Assign calls
If the conversation can't be resolved on the first call, you can assign a detailed follow-up task to the most qualified team member.
Share contacts
Share multiple contacts with your team to ensure everyone’s up to speed. Team managers can control access to ensure the right information remains private.
Trusted by 19,000+ companies
Ready to build better conversations?
Aircall runs on the device you're using right now.
