Not enough people talk about the consequences of a good NPS score. I mean, have you even considered the kind of attention that success could attract? First, you’ll have to serve a ...

Greg SmoragiewiczDecember 1, 2017

3 Minutes

Customer Happiness

Here are a few things we learned about customer success and NPS (Net Promoter Score) at the 2016 Customer Success Summit. Customer Success is a key role in today’s companies In the...