Top 5 MightyCall alternatives in 2026

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A reliable and affordable VoIP phone system is crucial for helping your organisation run smoothly, enabling your team to stay connected, and ensuring you’re always available to support your customers.

If you’ve been looking for a MightyCall alternative for your sales and customer support teams, you’re likely aiming to cut costs, improve performance, and enjoy uninterrupted calls.

Whether you're handling customer inquiries or closing deals, having a dependable phone system can be the difference between business success and struggles. To help you choose, we’ve compiled a list of the five best MightyCall alternatives to support your call centre operations and explored what each offers.

TL;DR

• While MightyCall is good for small businesses, many alternatives provide better performance, more integrations, and clearer call quality for growing companies.

• Other top alternatives include Nextiva for unified communications, RingCentral for enterprise-grade features, OpenPhone for startups, and Dialpad for its AI capabilities.

• Key reasons to switch from MightyCall include the need for lower costs, improved call performance, and more robust features to support call centre operations.

• Choosing the right VoIP system is critical for business success, impacting everything from customer satisfaction to sales revenue.

• Aircall is the top MightyCall alternative, offering advanced features, AI-powered tools, and a reliable solution for scaling sales and support teams.

What is MightyCall?

MightyCall is a cloud-based call centre software solution designed specifically for small and mid-sized businesses. The platform helps users manage customer service calls, as well as internal and external company communication. It stands out for its straightforward setup and features tailored for smaller teams looking to establish a professional phone presence.

Despite being a well-known player in the cloud and VoIP industry, some users have reported poor customer support, a lack of features, and technical limitations. Additionally, the high costs for essential features like live call monitoring and analytics, only offered on Pro plans, limit entry-level plans.

MightyCall features

• Call recording

• Call forwarding and routing

• Interactive voice response (IVR)

• Voicemail transcription

• Business hours and call queues

MightyCall integrations

MightyCall provides a limited number of native integrations, including HubSpot, Salesforce, and Zoho CRM. It also connects to thousands of other apps via Zapier. However, it lacks the extensive library of native, one-click integrations that platforms like Aircall offer for tools like helpdesks and e-commerce platforms.

MightyCall pricing

MightyCall offers three pricing tiers:

• Core: $15 per user/month (billed annually)

• Pro: $20 per user/month (billed annually)

• Power: $200 per month for unlimited users (billed annually)

Why do you need a MightyCall alternative?

Whether you’re just looking for a more comprehensive business communication software solution or feel that MightyCall doesn’t quite meet all your needs, there are a number of reasons you might consider an alternative, such as:

• Limited integration options: MightyCall only offers a handful of native integrations, including HubSpot, Salesforce, and Zoho.

• Restricted call management features: Entry-level plans lack essential call management capabilities like live call monitoring, analytics, and reporting, which are only available on the Pro plan.

• Priority support limitations: Priority customer support is restricted to the Power and Enterprise plans, which may be an issue for growing businesses needing more responsive assistance.

• No customer intelligence tools: MightyCall lacks advanced features like AI-powered sentiment analysis, which can provide deeper insights into customer interactions.

5 best MightyCall alternatives

The following MightyCall alternatives are designed to streamline your operations with powerful automated phone system capabilities, so you can improve communication and efficiency and deliver excellent customer experiences.

1. Aircall - Best for robust integrations and AI features

2. CloudTalk - Best for sales team call management

3. 8x8 - Best for unified communications

4. RingCentral - Best for all-in-one messaging

5. Zoho Desk - Best for integrating with the Zoho ecosystem

1. Aircall - Best for robust integrations and AI features

Aircall’s intuitive customer communications platform seamlessly integrates with over 200 business tools to keep all your systems connected. Advanced features like smart call routing and CRM integrations ensure customers are quickly connected to the right agent and that your team members have the information necessary to personalise every interaction.

Aircall helps teams streamline workflows, boost productivity, and optimise performance through actionable insights and advanced analytics. And 99.95% uptime ensures your customers can always reach you when they need to.

Offering transparent, affordable pricing and 24/7 customer support, Aircall is a scalable solution that grows with your business.

• Integrations: Aircall offers more than 200 integrations, including ActiveCampaign, HubSpot, Microsoft Teams, Salesforce, Slack, and Zendesk.

• Standout features: IVR, custom music and messages, business hours, call whispering, call queuing, smart routing, and AI-powered call summaries.

• Rating: 4.3 stars

• Pricing: From $30/user/month (annual billing)

What makes it a good alternative to MightyCall?

Aircall stands out with its extensive library of over 200 native integrations, allowing for deep connections with your existing CRM and helpdesk software. It also provides advanced analytics and AI-powered tools like call summaries and transcription on all plans, features that MightyCall reserves for higher-tiered or doesn't offer. This makes Aircall a more powerful and scalable solution for growing businesses focused on data-driven decision-making.

See for yourself how Aircall’s powerful customer communication and intelligence system promotes customer satisfaction and business growth. Try for free.

2. CloudTalk - Best for sales team call management

Use CloudTalk’s real-time dashboard to monitor metrics like abandon rate, average waiting time, and average call duration.

CloudTalk’s virtual phone system for sales and customer support teams helps businesses optimise internal and customer communication. Key features include advanced call routing, IVR, call recording, and analytics dashboards that offer valuable insights into call performance and customer interactions.

It integrates with popular CRM, e-commerce, sales, and business intelligence platforms, making it a flexible solution that works with your existing tech stack.

• Integrations: 35+ integrations, including HubSpot, Intercom, Pipedrive, Salesforce, Zendesk, and Zoho CRM

• Standout features: IVR, customised call queuing, call recording and monitoring, analytics dashboards

• Rating: 4.3 stars

• Price: From $25/user/month (annual billing)

What makes it a good alternative to MightyCall?

CloudTalk offers a more robust set of features geared towards sales teams, such as a power dialer and smart dialer, which are not available in MightyCall. It also provides more advanced call analytics, giving businesses deeper insights into agent performance and customer interactions. While its integration library is smaller than Aircall's, it's more extensive than MightyCall's native options.

See our CloudTalk alternatives comparison for more information, or check out an in-depth review of CloudTalk vs. Aircall.

3. 8x8 - Best for unified communications

8x8 helps you better engage your customers with the data and automations your customer-facing team needs.

8x8 integrates voice, video, chat, contact centre, and enterprise-class API solutions into a centralised cloud platform. Key features like auto-attendant, team messaging, voicemail to email, and call management simplify managing both internal and external communications.

It integrates with CRM, conversational AI, customer journey, IT, and workforce management platforms, ensuring seamless sales and customer service interactions.

• Integrations: 60 integrations, including Google Workspace, HubSpot, Microsoft Teams, Pipedrive, and Salesforce

• Standout features: Unlimited domestic calling, video conferencing, and chat; auto-attendant; voicemail to email

• Rating: 4 stars

• Price: Contact for pricing

What makes it a good alternative to MightyCall?

8x8 is a true unified communications as a service (UCaaS) platform, bundling voice, video meetings, and team chat into one package. This makes it a strong MightyCall alternative for businesses that want a single solution for all internal and external communication needs, not just a phone system. It also offers more integrations than MightyCall.

See our 8x8 alternatives comparison for more information.

4. RingCentral - Best for all-in-one messaging, video, and phone

RingCentral gives you a clear overview of the status of all your rooms and devices.

RingCentral’s AI-powered cloud communication solution allows businesses to customise their plans based on specific needs and company size. It offers features like video conferencing and mobile flexibility, allowing users to easily switch between devices.

The platform connects to hundreds of business tools, including CRM, customer support, and productivity software. Its entry-level plan comes with valuable features like IVR and visual voicemail, providing businesses with essential communication capabilities at various price points.

• Integrations: RingCentral MVP has an open API and integrates with over 400 popular business software applications and tools

• Standout features: Toll-free local and international numbers, video conferencing, and toll-free minutes

• Rating: 4 stars

• Price: From $20/user/month (annual billing)

What makes it a good alternative to MightyCall?

RingCentral boasts one of the most extensive integration libraries on the market, with over 400 applications. Like 8x8, it provides a comprehensive unified communications suite including video and messaging. This makes it a powerful option for businesses looking for an all-encompassing platform that scales, a significant step up from MightyCall's phone-centric approach and limited native integrations.

See our RingCentral alternatives comparison for more information, or check out an in-depth review of RingCentral vs. Aircall.

5. Zoho Desk - Best for integrating with the Zoho ecosystem

The Zoho Desk dashboard gives you a clear overview of your service requests and customer satisfaction ratings.

Zoho Desk’s helpdesk software assigns, tracks, and manages customer alerts and support tickets. It allows businesses to handle customer inquiries across multiple channels, such as email, phone, and social media, simultaneously. Zoho Desk also automates ticketing tasks to streamline customer service operations.

In addition to managing customer interactions, Zoho Desk offers tools for tracking and analysing customer data to help businesses improve their support processes.

• Integrations: 350+ integrations, including G Suite, Jira, Salesforce and Slack

• Standout features: Multichannel communication, conversational AI, and automation

• Rating: 4.4 stars

• Price: From $12/user/month (annual billing)

What makes it a good alternative to MightyCall?

For businesses already using or considering the Zoho suite of products, Zoho Desk is an excellent alternative. It's a full-fledged helpdesk solution with built-in telephony, offering a much more comprehensive approach to customer service than MightyCall. Its powerful automation and ticketing features are designed to streamline support workflows in a way a simple phone system cannot.

What to look for in a MightyCall alternative

When choosing a customer communications system, consider how well it supports collaboration and personalisation. The right call management software will streamline your communication processes to help your team be more productive and provide better support to your customers.

When making your choice, pay attention to factors like:

• Ease of use: Look for a solution that’s simple for your team to set up and easy for your customers to navigate.

• Quality of service: Ensure the system is reliable with minimal outages. How fast can you set it up? What’s the average uptime? How quickly can you get support when needed?

• Affordability: Consider the impact on your budget and prioritise affordable VoIP phone systems, especially as a growing business that needs to protect its bottom line.

• Integrations and features: Look for a platform that integrates seamlessly with your CRM, helpdesk, and other essential software.

• Customer support: Ensure support is easy to reach and responsive in a crisis.

• Value for money: Research whether the included features, tools, and integrations are worth the price or if you’ll need to pay for extras.

• Quality and reliability: Choose a provider that partners with top global and local carriers to ensure excellent call quality and reliability.

• Security: Verify that the provider uses strong security measures to protect your conversations and customer data.

Why is Aircall the best MightyCall alternative?

With a global client base of more than 21,000, Aircall empowers businesses to have the best customer support and sales conversations possible.

Complete with virtual call centre capabilities and smart features like a Power Dialer, call whispering, and call monitoring, Aircall helps improve business, team, and customer outcomes. What other cloud phone solutions offer at the mid-tier package level, Aircall offers as a part of its basic package. Here are a few more ways Aircall stands out from the competition:

• Easy, same-day setup with no hassle so your team can onboard and start using instantly. “Their onboarding team was very nice to work with and offered training making it a breeze to get started. The product itself is easy to manage and configure,” says one G2 user.

• More than 200 integrations with CRM, help desk, and other software to save your team time and keep your systems connected. “What I like best about Aircall is its user-friendly interface and seamless integration with our existing tools,” states one G2 user.

• Increased sales thanks to advanced features like a Power Dialer and call logging. According to one G2 user, “From a sales point of view, it is brilliant that the missed calls are logged… [meaning we’re] able to get back in touch to address their queries or provide information about our service.”

• Enhanced visibility that enables you to monitor individual and team metrics and make measurable improvements. “As a manager, I appreciate the data and reports for more visibility,” states one G2 user.

• Customisation options so you can adapt the platform to your specific business needs. One G2 user says Aircall makes it “extremely easy to set up and customise call flows,” and they “like that there is an API step to build a custom process.”

What do you get with Aircall that you don't get with MightyCall?

Aircall provides a superior solution for scaling businesses by focusing on deep integration, advanced analytics, and robust AI capabilities. Unlike MightyCall's limited native options, Aircall offers over 200 one-click integrations, ensuring your phone system works in harmony with your entire tech stack. While MightyCall users often report poor support, Aircall provides responsive, 24/7 customer assistance. Furthermore, Aircall's comprehensive AI features, including call summaries and transcription available on all plans, deliver actionable insights that MightyCall's more basic feature set cannot match.

Enhance your customer communications with Aircall

Thanks to dependable customer support, high call quality and 99.95% uptime, an extensive list of features, and the ability to activate integrations with one click, Aircall is the ideal solution for small and mid-sized businesses looking to optimise their customer support and sales operations.

21,000 customers and counting trust Aircall for their customer communication needs. Find out for yourself how we can help you hold better conversations and boost customer satisfaction. Try Aircall for free.

Frequently asked questions

What is the difference between MightyCall and Aircall?

The main difference is in integrations, features, and support. Aircall offers over 200 native integrations, advanced AI features, and 24/7 support across all plans. MightyCall has fewer native integrations, reserves key features for higher-tier plans, and has received user complaints about its customer support.

How does MightyCall work?

MightyCall is a VoIP phone system that works over the internet. It allows businesses to make and receive calls from a desktop or mobile app using a business phone number. It includes features like call routing, IVR, and voicemail to manage customer communications.

What integrations does MightyCall support?

MightyCall supports a few native integrations, including Salesforce, HubSpot, and Zoho CRM. It also connects to thousands of other applications through a Zapier integration, which may require more complex setup and management than native, one-click integrations.

Which MightyCall alternative is the cheapest?

Based on starting prices, Zoho Desk is the cheapest MightyCall alternative at $12/user/month. However, it's primarily a helpdesk platform. Among dedicated phone systems, RingCentral and CloudTalk have slightly lower starting prices than Aircall, but costs can vary depending on the features and number of users required.

Can I port my phone number to MightyCall?

Yes, MightyCall allows you to port your existing business phone number to their service. This process lets you keep your current number, so your customers can continue to reach you without any interruption or confusion during the switch.

Published on February 4, 2025.