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Simple to set up. Easy to use. Powerful integrations.
Get startedAs we start to look back on another eventful and successful year, we're thrilled to announce that Aircall has been recognised with multiple accolades across Capterra and Software Advice throughout 2025. These awards are a testament to our mission: driving ambitious businesses forward with powerful, accessible, and innovative communication solutions.
Aircall is engineered to streamline business communications. We deliver intuitive call management, deep integrations with the tools you already use, and analytics that provide actionable insights. Whether you're driving sales, supporting customers, or enabling remote teams, Aircall helps your organisation deliver exceptional experiences and stay agile.
This year, our commitment to excellence has been highlighted by an incredible series of recognitions! We've secured spots on several prestigious Capterra Shortlists, including:
Capterra Shortlist for VoIP
Capterra Shortlist for Call Center
Capterra Shortlist for Auto Dialer
Capterra Shortlist for Telephony
Capterra Shortlist for Call Recording
We also achieved a place on the Software Advice Frontrunners for Auto Dialer. And the celebrations don't stop there. Our dedication to providing user-focused solutions was further validated by being named among the best software solutions on Software Advice as “Best for Call Recording” on its Best Call Center Software of 2025 Report.
This outstanding performance is powered by our customers. Aircall has earned an impressive overall rating of 4.2 out of 5 from over 453 verified user reviews, and we couldn't be prouder.
What our customers are saying
We believe the best measure of our success is the value we create for our customers. Here’s a look at what they have to say about their experience with Aircall:
“ Have been using Aircall for 4 years and really like the product and value for money. It's easy to use and set up and manage once you have set it up too.
Source: Capterra
“ Aircall has been a crucial tool for us as we've significantly enhanced our call tracking capability across a significant team...The ability for our team to use Aircall within Hubspot is incredibly valuable and an absolute must for any team that wants to make it as easy as possible for the team to adopt.
Source: Capterra
“ Great call management tool, good audio and troubleshooting support, also has an excellent background noise cancelling feature.
Source: Capterra
Looking ahead: Innovating for you
These accolades are more than just trophies; they are milestones in our journey to revolutionise business communication. They energise our team to keep pushing the boundaries of what's possible.
As our CEO, Scott Chancellor, puts it: “These recognitions and accolades serve to show how Aircall is at the forefront of AI voice communication technology. We continue to make great strides in AI voice, in unifying communications platforms, and in improving productivity across sales and support teams. This is a clear indicator of our commitment to delivering powerful, innovative solutions that our customers love.”
While 2025 has been remarkable, we're marching into 2026 with greater strides into AI-powered customer communications, to meet our customers' ever-developing needs. We're thrilled that our work over the last year has been recognised by our customers, and now it's time to get to work and keep delivering to this gold standard in the year ahead.
Published on December 23, 2025.
