Aircall + ManoByte: Practical AI support for supply chain leaders

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Sales and support teams are constantly running at full speed, but still feeling like they’re stuck in traffic. Calls are missed, information slips through the cracks, and manual workarounds become the norm just to keep up. For supply chain leaders, these inefficiencies aren’t just frustrating, they threaten operational control and growth. That’s why at ManoByte, we’ve partnered with Aircall to bring real, enterprise-ready AI agents and automation solutions to the heart of your workflows. Together, we’re helping teams reduce manual effort, gain visibility, and scale, without the burden of overhauling your systems.

Integration headaches: The hidden cost of disconnected workflows

One of the biggest challenges facing sales and support teams today is integration. Integration is often a big challenge. Sales team, marketing, customer service; all have different functions, and yet they all work with clients. When systems can't manage, teams often create manual workarounds that cause delays and gaps in the data. These workarounds aren’t just a nuisance, they’re a silent drain on productivity and morale. Upper management may not even realize the extent of the problem until the system is at a breaking point.

Industry data backs this up: the cloud-based contact center market is projected to grow from $27.22 billion in 2024 to $87.10 billion by 2029, driven by the need for flexible, integrated solutions that can keep pace with business demands. Yet, without the right technology, teams remain bogged down by manual processes, siloed data, and missed opportunities.

Turning friction into efficiency with AI-powered automation

This is where the Aircall-ManoByte partnership makes a tangible difference. Aircall brings a best-in-class, AI-powered communication platform to the table, while ManoByte delivers the strategic intelligence and integration expertise to ensure that platform delivers maximum value.

Consider a common supply chain scenario: A customer calls to check the status of their order. With our joint solution, Aircall’s AI Voice Agent greets the caller, asks for their order number, and—thanks to our custom integration—pulls real-time order status and logistics data directly from your core systems. The result? Immediate answers for your customers, less manual triage for your team, and a seamless experience that builds loyalty instead of frustration.

"Our partnership with Aircall is about creating synergy. Aircall provides the best-in-class, AI-powered communication platform, and ManoByte provides the strategic intelligence to ensure that platform delivers maximum value, solving these common challenges for businesses.”

What sets this solution apart for supply chain leaders

• Operational control: Our solutions empower your team to make smarter, faster decisions at every step, ensuring you’re never caged by outdated systems or rigid processes.

• Reduced manual effort: By automating repetitive tasks, like order status checks or basic customer inquiries, your skilled staff can focus on complex, high-value work.

• Scalability without headcount: AI agents and workflow automation mean you can handle increased volume and complexity without constantly hiring or retraining.

• Real-time visibility: Integrated data flows and AI-driven analytics give you the insights you need to spot bottlenecks, optimize processes, and stay ahead of issues before they escalate.

• Future-ready flexibility: As AI evolves, so do we. Our joint platform is designed to adapt, ensuring you’re always equipped for what’s next.

The real human impact: Freeing your team to focus on what matters

Automation isn’t about replacing people; it’s about letting your people do their best work. As I’ve seen firsthand, everything that is mundane can be done by automation. Eighty percent of customer support is about answering the same issues. If you can get AI to focus on those simple queries, then customer support can help those that really need time and effort with their problems.

This shift doesn’t just boost efficiency; it transforms the employee and customer experience. Your team spends less time firefighting and more time building relationships, solving complex challenges, and driving your business forward.

Ready to move at the speed of your ambition?

Supply chain leaders know that operational control is the key to dominance. With Aircall and ManoByte, you don’t have to settle for outdated systems or slow, reactive processes. Our AI-powered solutions are already delivering measurable results for teams like yours; helping you scale, adapt, and win in a fast-moving market.

Customer expectations aren’t slowing down—and neither can you. Get the guide that shows you how to implement AI quickly and confidently, before inefficiency costs you more.

Published on September 30, 2025.