What is the Aircall Messaging API?

Aircall's SMS Send API lets businesses programmatically send SMS messages, opening up automation for sales and support teams — it includes endpoints to send SMS and webhooks to follow SMS activity.

Where can I access the Aircall Messaging API?

Visit our Developer website for the SMS Send API endpoint and messaging webhooks. Teams can also build low-code integrations with workflow tools like Zapier, Make.com, or HubSpot workflows, or tap Aircall's professional services team for help.

What are the benefits of the Messaging API?

Automating a repetitive action agents perform over and over saves huge amounts of time and mental load — think scheduled reminders, client follow-ups, or deflecting missed calls to SMS.

What scenarios is the Messaging API suitable for?

The Messaging API is suitable for teams with technical resources, integrators, or proficiency with no-code automation tools — and must be used in compliance with local regulation.

How do I set up messaging automation?

Messaging webhooks are available on all Aircall plans and can be created programmatically or in your dashboard. Sending SMS via API requires the Professional plan and is currently available in the US, Canada, Germany, France, and Australia.

Messaging API & Webhooks

Automate your SMS outreach to increase sales productivity and reduce customer service workload.

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Boost SMS productivity

EXPLORE FEATURES

Cut repetitive tasksDaily SMS tasks like follow-ups, scheduling, missed call notification and order confirmation can take teams up to an hour per day.
Improve your customers' journeyMake sure every customer receives the same experience from your brand.
Keep track of customer interactionsThanks to the Messaging Webhooks, you can get notified of each incoming and outgoing message, to log it anywhere.

Other Aircall features for sales teams

FEATURES
Webhooks & API
Every business has unique needs. Use our REST API and Webhooks to create customized workflows between Aircall and your tech stack.
FEATURES
SMS & MMS
Use business text messages for a faster way to connect with customers and prospects. Easily manage SMS, MMS & voice conversations from Aircall.
FEATURES
CRM Integrations
Aircall integrates with your CRM and Helpdesk tools to keep all conversations connected.

Connected to 250+ native integrations

Aircall connects to your CRM, help desk, eCommerce platform, and business tools in minutes. Data flows automatically between every system; no middleware, no manual entry, no stitched-together workarounds.