Pipedrive VoIP

CRMSales AutomationFor Sales teams

Aircall’s Pipedrive Integration helps your team streamline communication workflows, surface richer insights, and keep your CRM clean and reliable for better sales efficiency.

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Pipedrive

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Helps sales reps streamline their call workflows

Access your prospect's conversation history in one click from the Aircall phone.

Track details from previous calls on the Contact record.

Queue up numbers through Power Dialer to maximize outbound call efficiency.

Track your team's call metrics through the Aircall Dashboard.

Instant Context for Smarter Conversations

Aircall’s Insight Cards display key contact details live on every call. Customize Insight Cards to choose which fields from Contacts, Leads, Deals, and Organizations appear as each call begins.

With one click, users can view full call, SMS, MMS, and WhatsApp history for complete context.

Automated Logging Across Every Channel

Calls, SMS, MMS, and WhatsApp messages log automatically, reducing manual work. Plus, AI-powered Call Summaries, Key Topics, Sentiment, and Action Items log automatically to the correct Pipedrive record, giving reps valuable insights into key deals.

Notes from each call automatically sync back to the right Pipedrive record, making it easier to personalize the next conversation.

Better Call Management and CRM Hygiene

Aircall links each interaction to the right place—even without an existing Contact—keeping records accurate.

Use Click-to-dial within Pipedrive to reach out fast and start talking right away. Track any assignment changes made via Aircall directly inside Pipedrive. Call-back requests ensure a missed call never means a lost lead. PowerDial through leads after loading a list from Pipedrive.