Focus IT Managed Services Ltd

Focus is a UK-managed service provider supporting over 100 businesses with Managed IT Support, Cyber Security, Connectivity, AI and Microsoft solutions. We work across every industry — finance, engineering, construction, charity, healthcare and more — and our job is simple: keep people working, keep them secure, and make technology feel easy.

We work with Aircall as both a partner and a daily user. Aircall runs our own service desk, so we recommend it from experience, not a brochure. We handle the whole journey: number porting, licensing, rollout and training. We've delivered Aircall integrations with HubSpot, Shopify, Zoho and many of the other platforms our customers rely on, so call activity sits alongside the rest of their data.

Ongoing support comes from our UK service desk.