Key Aircall features with Salesforce
With Aircall, Salesforce customers can leverage features like automated call, SMS and MMS logging and Power Dialer. Plus, you’ll benefit from AI-generated transcription and call summaries, and live call monitoring and coaching, as well as:
Click-to-dial and Power Dialer
Call your customers and prospects directly from Salesforce, and easily dial through your leads list.
Conversation history
Access your customer’s call, SMS and MMS history all via Salesforce, to see their full journey at-a-glance.
Native reporting
Retrieve your call data through Salesforce for more accurate, easy, and complete reporting.
“The integration between Aircall and Salesforce is seamless and user-friendly. It has greatly streamlined our workflow by automatically logging all calls and interactions into Salesforce records.”
Abid Ahmed - Salesforce & Aircall customer