Aircall + Salesforce

Aircall’s Computer Telephony Integration (CTI) for Salesforce empowers your support agents, sales reps, and entire team to streamline their workflows and increase productivity.


Aircall + Salesforce

Trusted by 600+ Salesforce customers

5

"The integration is easy to install and works out of the box."

5 - AppExchange

5

"The connection between Aircall and salesforce really makes life easier."

5 - Reviews.io

4.2

"Aircall has been amazing, from the Support guys to the Customer Satisfaction team"

4.2 - Capterra

Benefits of Integrating Aircall with Salesforce

Centralize your workflows

Sales and support teams can now handle all their calls directly in Salesforce without jumping back and forth from phone to CRM. Make outbound dials and receive inbound calls without ever switching screens, thanks to our natively integrated phone app. Save call recordings and other call data to our dedicated Aircall Voice Object to automatically track each caller’s history.

Increase Customer Satisfaction

Manage all your customer communications in one place with our Salesforce phone integration. When all your customer communications are in one place, tracking and following up with prospects and leads is a breeze for your team.

Automate reporting for better team performance

Great reporting means better team performance. Our seamless integration lets you easily manage data across all Salesforce Objects, including leads, contacts, accounts, cases, tasks, and activities. Gain deeper insights from every call and across your team activities by linking Aircall data to your Salesforce dashboards or by using our pre-built reports.

Eliminate manual data entry

Skip the busywork and let Aircall's phone system automatically sync call data and trigger your next workflow steps. Integrate with Salesforce to automatically route inbound and outbound calls to the right person, in real-time.

Power of Conversation

Get your phone system up and running

  • Inbound screen-pop and automatic call logging with notes, tags & dispositions, recording, and call data.

  • Make and receive phone calls in the Salesforce CTI, standalone Mac & Windows apps, or mobile apps.

  • Run outbound list dialer campaigns from any Salesforce list of records or reports.

  • Advanced inbound routing with full IVR and queue functionality; advanced transfers and conference.

  • 10-minute integration setup and dedicated onboarding included.

  • Starts at $50/user/month* with inbound and outbound minutes included (except toll-free), no implementation or setup cost.

Learn more about Aircall's integration for Salesforce

demo

Watch a demo live

How Aircall won the Salesforce Demo Jam for best integration

Learn more
omnichannel

Aircall for Omnichannel

Transform the way you handle calls

Learn more
setup

Configuration steps

How to configure my Salesforce integration?

Learn more

Ready to build better conversations?

Aircall runs on the device you’re using right now.