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Integrations

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Aircall integrates with your CRM and Helpdesk

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Pipedrive Integrate your phone system with Pipedrive and delve deeper into client conversion and satisfaction. This integration automatically syncs all your phone data in Pipedrive (recordings, notes, new contacts, tickets & more). Helpscout Connect Aircall to Help Scout and have all your call information saved in Help Scout. No need to enter manual data, everything is synchronized automatically. Zendesk Start making and receiving your calls directly from Zendesk. Automatically create tickets and match your incoming calls to your existing customer records. Front Connect Aircall to Front in order to automatically log all incoming calls into the inbox of your choice (including their recording if you’d like to). Intercom Integrate Aircall and Intercom to improve your agent efficiency and make your customers happier. Aircall will display all your phone calls directly in the right customer tickets and keep all your records up to date. Zapier Connect Aircall to any third-party software to automate your workflows. Our Zapier integrations allows you to do that in just a few clicks. Zoho Your call center software instantly integrated into Zoho. Log your calls, follow-up as a team and increase your customer satisfaction. Desk Integrate Aircall to Desk.com and instantly identify who is calling you. Capture key information to deliver the best customer experience. Salesforce Connect Aircall to Salesforce in one click. Make and receive phone calls directly from your Aircall app within Salesforce. Hubspot The Hubspot phone integration with Aircall allows you to connect all your call information into Hubspot. Surface all caller data during a call and save it into your client records instantly. Freshdesk Connect Aircall to Freshdesk and integrate your phone lines with the rest of your support channels. Slack Create channels to gather all your call information directly in Slack. Just choose the events you want to push in Slack and Aircall will do it.

Computer telephony integration (CTI) improves the quality of your support

CTI is a 1-click integration allowing businesses to integrate Aircall with your CRM or Helpdesk. With screen pop capabilities you’ll have all of your customer information instantly when receiving calls and to increase productivity and customer satisfaction.

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