Shared call inbox

Share a list of calls that need to be followed up with your teammates

Shared call inbox

Your calls in one place

Save all important information and archive the calls that have been followed up. With a shared call inbox, you have a team “to do list” all in one place.

Get your inbox to zero

You can keep track of your calls through the mobile app when you’re away from your desk and ensure customers are properly attended to and that your inbox is clear.

Call transparency

Work with your teammates to respond and follow up on calls. Every agent has visibility over the other, enhancing autonomy and collaboration.

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