Call queuing

Route phone calls to a queue

Call queueing

Call queuing?

Even if an agent is not available, call queuing can keep callers on hold until the next teammate is available

Never miss a call again

Even if an agent is not available, call queuing can keep callers on hold until the next teammate is available.

Personalize the [on hold] experience

Enhance your callers experience with custom music or a personalized message while they wait for the next available agent.

Queue wait times

Choose how long you’d like your customers to stay on the line before they get sent to voicemail.

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