WeWork brings Aircall's call center software to their brand new Services Store

by
Miruna Mitranescu

Aircall is excited to announce our partnership with WeWork on the launch of their new WeWork Service Store, a brand-new integrated hub for business services that gives members the freedom to do what they love without the hassles of traditional business management.

Aircall’s partnership with WeWork fits in perfectly as the platform has teamed up with 100+ best-in-class service providers including Salesforce, Lyft, Upwork, Zendesk, Xero, Slack, Amazon Web Services, Office 365, Expensify and many others, to build a new Service Store platform. aircall wework

In order to differentiate from ordinary app stores, WeWork offers hand-picked services and Saas products at discounted prices. Aircall’s call center software is no exception and we’re happy to provide WeWork members around the world with access to our service.

Indeed, Aircall’s simple to install and use product is a great plus for entrepreneurs and businesses everywhere that need call center features without all the hustle and complexities that come with installing a phone system. Aircall provides WeWork users with a business phone software that seamlessly integrates with all major CRMs out there and helps scale and grow support, sales and operations teams.

As customer service and customer experience are increasingly becoming fundamental parts in every brand’s DNA, companies today are defined first and foremost by their customer interactions and ability to create long-term customer relationships. Companies cannot rely on mass marketing anymore, but require strong long-term relationships with customers. In this process, technology is of paramount importance.

As Wework’s SVP Digital Product states:

“As a community company, we believe in empowering our members with the tools they need to successfully run and build their businesses — whether those tools are beautifully designed collaborative workspaces, a global network or new ways to discover and acquire essential services.”

This launch marks a new chapter for WeWork. Now 100,000 members strong their community is what drives the platform to constantly push the envelope on the variety of tools and services they partner up with, and technology has always been a crucial part of that. WeWork are now advancing technology products in order to make the lives of their members easier and help them scale their businesses no matter the size or stage.

Ron Gura, WeWork SVP Digital Product finishes:

“As a growing company ourselves, we know how hard it is to jump start a business. We are proud to introduce the Services Store as a new tool for our members and to further empower our community to make a life, not just a living.”

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