Zoho Archives

How PieSync Helps Hotel-Spider Connect Aircall to All Its Core Tools

[Editor’s Note: A version of this story originally appeared on the PieSync blog] Swiss hotel technology leader, Tourisoft, has spent the past 15 years finding innovative ways to help hoteliers gain more visibility and control over their operations. Its flagship platform, Hotel-Spider, support this goal by synchronizing data from various booking sites to provide up-to-the-second […]

14 March 2019

Partnerships

Want to Improve Customer Retention? Start With Cleaner Data

Editor’s Note: This is a guest post from Vanessa Rombaut, Content Manager of PieSync‘s award-winning blog “In The Pipeline” and a featured writer in various tech publications and websites. We now have access to an unprecedented amount of customer information, but all too often this resource sits in our databases gathering digital dust. Don’t let that […]

15 June 2018

Customer Happiness

Customer Support: Best 20 Apps to Power up Your Business

Do you know how many positive customer support experiences it takes to make up for a single negative one According to Understanding Customers by Ruby Newell-Legner, it can take 12 positive experiences to make up for one unresolved negative experience. Additionally, news of bad customer services reaches more than twice as many ears as praise […]

22 September 2016

Support

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How PieSync Helps Hotel-Spider Connect Aircall to All Its Core Tools

Want to Improve Customer Retention? Start With Cleaner Data

Customer Support: Best 20 Apps to Power up Your Business

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