Freshdesk Archives

Customer Support: Best 20 Apps to Power up Your Business

Do you know how many positive customer support experiences it takes to make up for a single negative one According to Understanding Customers by Ruby Newell-Legner, it can take 12 positive experiences to make up for one unresolved negative experience. Additionally, news of bad customer services reaches more than twice as many ears as praise […]

How to get the most out of the integration of Aircall and Slack

We are initiating a series of blog posts illustrating use-cases of Aircall’s integrations and how they can benefit your business. This one will focus on the integration of Aircall and Slack. In case you’re wondering we have integrations with top-notch companies such as Zendesk, Pipedrive, Intercom, Salesforce, Desk, Hubspot, Zapier, Help Scout, Freshdesk and Front. […]

23 March 2016

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Customer Support: Best 20 Apps to Power up Your Business

How to get the most out of the integration of Aircall and Slack

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